You can reference our warranty policy here: https://www.alumatower.com/warranty/ Unit Information Unit Type* Select Unit TypeTowerTrailer/Tower Sales Order / PO Number VIN Number* Tower Number* Purchase Date Unit Address/Location Is the Unit Still Operational?* Select...YesNo Customer Information Business Type CommercialGovernmentNon-profitAmateur radio Sales Manager Organization* Contact Name* Title Phone* Email* Region* USInternational Country* Address Information Street Address* State* City* Postal Code* Shipping address is the same as above Shipping Address Shipping Street Address* Shipping State* Shipping City* Shipping Zip Code* Shipping Country* Issue Information Description of Issue* Upload Photos/Videos The submission of pictures and videos is highly recommended, and helps to expedite the processing of your warranty claim. Component Affected Select Component (Optional)WinchBatteryControllerMastLightsGeneratorTrailer FrameAxleOther Issue Category* Select CategoryElectricalMechanicalStructuralHydraulicCosmetic/PaintBatteryLightingControllerTrailerOther Additional Equipment Model Numbers Additional Equipment Serial Numbers I want to be subscribed to your email list Is fire hot or cold? submit